DME requests that are outside of what a provider clinic dispenses can be sent directly to RMS at RisingDME@risingms.com.  RMS will take care of getting authorization from MSF and in obtaining the DME items as well as negotiating the fees.  They can also be contacted by phone at 1-888-959-0043.

Items that are dispensed and billed for under the provider clinic do not need to go to RisingDME.  DME is processed under the Department of Labor and Industry (DLI) Administrative Rules of Montana 24.29.1523: 

(1) For both facility and professional services, reimbursement for DME dispensed through a medical provider is determined by the professional fee schedule in effect on the date of service, except for prescription medicines as provided by ARM 24.29.1529. On March 31 of each year, or as soon thereafter as is reasonably feasible, the professional fee schedule with updated HCPCS will be posted on the web site. If a RVU is not listed or if the RVU is listed as null, reimbursement is limited to a total amount that is determined by adding the cost of the item plus the lesser of either $30.00 or 30 percent of the cost of the item plus the freight cost. An invoice documenting the cost of the equipment or supply must be sent to the insurer upon the insurer’s request.

(a) Copies of the instructions are available on the department web site or may be obtained at no charge from the Montana Department of Labor and Industry, P.O. Box 8011, Helena, Montana 59604-8011.

(2) If a provider adds value to DME (such as by complex assembly, modification, or special fabrication), then the provider may charge a reasonable fee for those services. Merely unpacking an item is not a “value-added” service. While extensive fitting of devices may be billed for, simple fitting (such as adjusting the height of crutches) is not billable.