"Clean Claim" Defined
A clean claim is defined by Medicare as a claim which has no defect, impropriety or special circumstance, including incomplete documentation that delays timely payment.
The elements for a clean claim have been required for some time, beginning January 1, 2012 medical bills will be denied if elements are missing that are necessary to process for payment. The required elements must be complete, legible and accurate. The following elements are required to meet the test for “Clean Claim” status for MSF:
CMS-1500 (See the CMS website for form information: https://www.cms.gov/cmsforms/)
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Box # |
Description |
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1a |
Required Insured’s ID number will be the full 12 digit claim number of the injured worker. “NOTE: the claim number may be entered anywhere on the CMS 1500 form to be accepted”. |
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2 |
Required Injured Employee’s name |
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3 |
Required Injured employee’s date of birth/sex |
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5 |
Required Injured employee’s address |
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10 |
Required “Is patient’s condition related to…? |
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11 |
Claim number may also be entered here |
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12 |
The patient (injured employee) or authorized representative must sign/date the form unless there is a signature on file, then “Signature on file” is sufficient |
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14 |
Required Accident/Injury Date |
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17a |
Referring Provider Taxonomy (if applicable) – input ZZ in first box and 10-character taxonomy code without spaces in the second box |
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17b |
Referring provider NPI# (if applicable), input 10-character NPI number |
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21 |
Required ICD-9 diagnosis code(s) Note: for Vocational Rehabilitation, this box is optional; enter 959.9 for voc rehab bills. |
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24A |
Required Date(s) of service |
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24B |
Required Place of service code (this field is optional for Voc Rehab, MSF PPO contracted home health, and MCM services and other MSF PPO contracted vendors or on non CMS 1500 bills). |
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24D |
Required Procedures, Services or Supplies – enter appropriate CPT, HCPCS or contracted code(s). If using an unlisted code etc, also enter description. |
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24E |
ICD-9 code or number from Box 21 |
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24F |
Required Service charge/fee billed for each line item/code |
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24G |
Required # Days or unit(s) – enter the number of units for each line item/code |
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24I |
ID Qualifier – ‘Blank’ and preprinted ‘NPI’ spaces. Blank space should be populated with ZZ for taxonomy code listed in 24J. |
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24J |
Required – if applicable (some exceptions would be Vocational Rehabilitation; ambulance, ambulatory surgery centers, labs, MRI centers and MCM etc) Rendering provider ID# - If top space is ‘blank’, 24I is populated with ZZ then enter 10-digit taxonomy code in 24J (top space) note: MSF# no longer valid. Bottom line, enter the NPI number in the corresponding space after preprinted ‘NPI’ in 24I. |
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25 |
Required Federal Tax ID number – enter the tax ID or SS# of the billing entity |
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28 |
Required Total Charges |
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31 |
Signature of Physician or supplier, including degrees or credentials |
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32 |
Required – if applicable (exceptions would be Ambulance, POS 12,DME and Voc Rehab). Name and address of facility where services were rendered (cannot be PO Box) |
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32a |
Required – if applicable (exceptions would be Ambulance, POS 12,MCM and Voc Rehab). Service Facility Location NPI – enter 10-character NPI number |
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32b |
Service Facility Location Taxonomy – input ZZ and 10-character taxonomy code without spaces |
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33 |
Required Physician’s, suppliers billing name, address, and zip code. |
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33a |
Required - if applicable (exceptions would be Ambulance, POS 12, MCMand Voc Rehab). Billing Provider NPI # - input 10-character NPI number |
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33b |
Billing Provider Taxonomy – input ZZ and 10-character taxonomy code without spaces |
UB04 (See the CMS website for form information: https://www.cms.gov/cmsforms/)
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Form Locator |
Description |
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1 |
Required Billing provider name, and physical address. |
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2 |
Required – if applicable Pay to address if different than field 1. |
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4 |
Required Type of bill –enter the three or 4 digit code that indicates the type of bill you are submitting. |
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5 |
Required Federal Tax Number |
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6 |
Required Statement covers period – enter the beginning and ending service date(s) of the period covered by the bill. |
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8 |
Required Patient name – enter last name, first name and middle initial. |
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9a-d |
Required Patient address |
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10 |
Required Date of birth |
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11 |
Required Sex (“M” for male, “F” for female or “U” for unknown. |
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12 |
Admission/start of care date – enter the date the member was admitted for inpatient care, or the date of the outpatient service. |
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13 |
Admission hour – situational. Enter the two-digit hour during which the patient was admitted for inpatient care. |
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14 |
Admission Type – enter the code indicating the priority of this admission/visit. |
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15 |
Source of Admission – enter the appropriate source of admission code |
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16 |
Discharge hour – enter the code that indicates the discharge hour of the member from inpatient care. |
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17 |
Patient discharge status – enter the appropriate patient discharge status code |
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42 |
Required Revenue code(s) – enter the 4 digit Revenue code beside each service described in column 43. |
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43 |
Required Description – enter a brief description that corresponds to the revenue code in column 42. |
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44 |
Required HCPCS/Rates – for outpatient services, enter the CPT/HCPCS code. On inpatient bills, enter the accommodation rate |
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45 |
Required for Out Patient Claims - Service date – enter the date on which each service was rendered. |
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46 |
Required Units of service |
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47 |
Required Total Charges – the sum of the total charges for the billing period for each revenue code (FL42) |
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Line 23 |
Required Total Charges – Enter the claim total. |
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56 |
Required Billing Provider NPI – input 10-characer NPI number. |
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57 |
Billing Provider Taxonomy – input ZZ and 10-character taxonomy code without spaces |
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58 |
Required Insured’s name |
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60 |
Required May enter the patient's claim number here |
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67A-Q |
Required Principal diagnosis code and present on admission and any other diagnosis |
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69 |
Admitting Diagnosis |
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74 |
Required - if applicable Principal procedure code – situational. |
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76 |
Required Attending Provider NPI – input 10-character NPI number |
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77 |
Operating Provider NPI – input 10-character NPI number |
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78-79 |
Other Provider’s NPI – input 10-character NPI number |
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81a |
Billing Provider Taxonomy – input B3 in the first box and 10-character taxonomy code without spaces in second box. |
ADA Dental Form
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Box 3 |
Required Primary payer informatio; Include injured worker's complete 12 digit claim number (may also put this in Box 15) |
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Box 4-11 |
Other coverage – leave blank if no other coverage |
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Box 17 |
Employer Name |
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Box 20 |
Required Name and address of injured employee |
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Box 21 |
Required Injured employee date of birth |
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Box 22 |
Required Injured employee gender |
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Box 24 |
Required Procedure date of service |
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Box 27 |
Required Tooth number – enter tooth number or range of teeth using a hyphen |
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Box 28 |
Designate tooth surface(s) |
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Box 29 |
Required Procedure code – enter the appropriate dental code |
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Box 30 |
Required Description of procedure |
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Box 31 |
Required Fee – enter corresponding fee for each procedure listed in column 29 |
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Box 33 |
Required Total fees |
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Box 48 |
Required Billing entity name and address |
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Box 49 |
Required Billing provider NPI – input 10-character NPI number. If not present, the bill will be denied for this omission. |
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Box 51 |
Required Federal tax identification number |
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Box 53 |
Required Rendering dentist’s signature |
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Box 54 |
Required Rendering dentist NPI – input 10-character NPI number |
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Box 56 |
Required Rendering dentist address, city and zip code |
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Box 57 |
Rendering dentist phone number - not required |
In addition, documentation to support services rendered where reimbursement is being requested is required per ARM 24.29.1401A (9) and 24.29.1513.
Gentle Reminders
Implants – when requesting outlier reimbursement for implants an invoice is required with the bill, purchase orders are NOT sufficient.
Time documentation is still needed for codes where time is an element.
When remitting a refund to MSF, please submit with a copy of the EOR.
Radiology – documentation must support the CPT code billed (# views etc) if not submitting actual radiology report (in the clinical setting). Facilities must provide actual radiology report.
Laceration documentation – Documentation must include laceration measurement(s) when billing for repairs.
Lockhart Lien still applies when an injured worker is represented by an attorney who is exercising the lien.
To verify if a provider has been designated as treating physician, please contact the MSF Claim Examiner assigned to the claim.
MO Modifier no longer applicable so please do NOT use.
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Points of Contact
For questions regarding:
- Information in this bulletin, call 800-332-6102 and ask for a member of the Medical Team.
- Montana State Fund website www.montanastatefund.com (Go to I am a Medical Provider Section)
CorVel
- Payment status or questions regarding an EOR prior to December 31, 2011 call 406-442-6977 or 1-866-868-3828
ACS
- Payment status or questions regarding an EOR after January 1, 2012 call 1-877-591-8028
DLI
- Questions regarding DLI Fee Schedule or Utilization and Treatment Guidelines call Maralyn Lytle at 406-444-6604
- DLI website: http://erd.dli.mt.gov/. The website includes the Facility and Non-Facility Fee Schedule information as well as the Administrative Rules of Montana (ARM) and the instruction set for the Non-Facility Fee Schedule. Historical fee schedule information can also be found on this website. If you have questions regarding the fee schedules call 406-444-6530 and someone will direct you to a DLI representative.
- Montana Utilization and Treatment Guidelines: .mtguidelines.com
Montana State Fund Medical Team
Bridget McGregor
Medical Team Director ... 406-495-5277
Kym Vonada
Nurse Review..................406-495-5389
Michele Fairclough
Provider Relations Specialist..406-495-5362
Medical Team Auditors ... 406-495-5011